5-Steps To De-escalation Training Course
is exclusively owned by the 
Crisis Consultant Group, LLC.  
Licensed and Insured Since 2004
2022 - All rights reserved. 

DE-ESCALATION TRAINING FOR CUSTOMER SERVICE
How To Safely Mitigate Hostile & Aggressive Behavior
"99% of all crisis situations can be resolved through effective verbal de-escalation"
- Brendan King / CEO & Founder
PURCHASE INCLUDES:
  •  5-Steps To De-escalation Training® Course Access (On Sale!)
  •  Downloadable Certificate
  • ​30 Days Access (At-Your-Own -Pace)
  • ​Course Length Approx 2.5 Hours
  • ​HD Multimedia Instruction - Recorded Live Session 
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Item PRICE:
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What You Recieve:
  •  5-Steps To De-escalation Training® Course Access (On Sale!)
  •  Downloadable Certificate
  • ​30 Days Access (At-Your-Own -Pace)
  • ​Course Length Approx 2.5 Hours
  • ​HD Multimedia Instruction - Recorded Live Session 
The most effective de-escalation training course, in a short and relevant option for our staff that we have found- John B.

Terms & Conditions:
    PURCHASER AGREES TO THE FOLLOWING TERMS:

    -PRODUCT ACCESS IS PROVIDED FOR 30 DAYS FOR PURPOSES OF PROFESSIONAL DEVELOPMENT, CREDENTIALING, AND PERSONAL EDUCATION.  

    -CURRICULUM PROTECTED BY US TRADEMARK & COPYRIGHT LAW. ANY RECORDING, COPYING,        RE-ENGINEERING, OR DISSEMINATING THE INFORMATION FOR FINANCIAL OR PERSONAL GAIN IS STRICTLY PROHIBITED.

    -PURCHASES ARE NON-REFUNDABLE.  STORE CREDIT IS PROVIDED ON CASE-BY-CASE BASIS, FOR UNUSED LICENSES ONLY. 
       
BBB A+ Rating
Licensed and Insured
VOSB | DNB # 804280969 | CAGE # 6UF57

Just A Few Of Our Satisfied Clients

Since 2004 - Over 370k Trained  - Across the USA & Internationally

SAFE.    EFFECTIVE.    REALISTIC.    PROVEN
LEARN AT-YOUR-OWN-PACE
Start - Pause - Stop - Complete The Course At Your Own Pace.  30 Days Access. 
immediate certification
Gain Certification Within Hours.  Downloadable Certificate of Completion. Valid In All 50 States. 

THIS TRAINING IS PERFECT FOR: 

  • RETAIL EMPLOYEES
  • CUSTOMER SERVICE EMPLOYEES
  • FRONT DESK STAFF
  • ​CASHIERS
  • ​SALES ASSOCIATES
  • MANAGERS AND SUPERVISORS
  • QSR - FOOD SERVICE WORKERS
  • ​WAREHOUSE STAFF
  • ​GROCERY AND FOOD BANK EMPLOYEES
  • ​RETURNS / EXCHANGE DESK STAFFING 
TOPICS COVERED:
TOPICS COVERED:       
  • Early Warning Signs 
  • ​5-Steps To De-escalation Methodology
  • Increasing Self Awareness
ADDITIONAL TOPICS COVERED:       
  • Professional Distancing
  • ​Building Rapport
  • ​Maintaining Internal Control
ADDITIONAL TOPICS COVERED:  
  • Simple, Effective, and Proven Techniques
  • Engaging & Lively Instruction
  • Team Strategies 
DETAILS:     

Length2.5 hours

Certification Lasts
One Year

Where Accepted: 
USA, Canada and Internationally 

In Today's Workplace, Employees Must Be Equipped To Handle Any Situation, 
With All Types of People & All Types of Complexities

De-escalation Training For Customer Service 
Only $99.95

The 5-Steps To De-escalation Training Course was developed by and is exclusively owned by the 
Crisis Consultant Group, LLC.  2022 - All rights reserved. 
8005 - C #710 Creighton Parkway, Mechanicsville VA 23111 
"A+"  BBB Rating  
Licensed and Insured Since 2004

CCG

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