5-Steps To De-escalation Training Courseis exclusively owned by the Crisis Consultant Group, LLC.
Licensed and Insured Since 2004
2022 - All rights reserved.
Crisis Consultant Group, LLC.
Licensed and Insured Since 2004
2022 - All rights reserved.
2022 - All rights reserved.
DE-ESCALATION TRAINING FOR CUSTOMER SERVICE
How To Safely Mitigate Hostile & Aggressive Behavior
"99% of all crisis situations can be resolved through effective verbal de-escalation"
- Brendan King / CEO & Founder
PURCHASE INCLUDES:
- 5-Steps To De-escalation Training® Course Access (On Sale!)
- Downloadable Certificate
-
30 Days Access (At-Your-Own -Pace)
-
Course Length: Approx 2.5 Hours
-
HD Multimedia Instruction - Recorded Live Session
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| Item | PRICE: |
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| $99.95 |
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What You Recieve:
- 5-Steps To De-escalation Training® Course Access (On Sale!)
- Downloadable Certificate
-
30 Days Access (At-Your-Own -Pace)
-
Course Length: Approx 2.5 Hours
-
HD Multimedia Instruction - Recorded Live Session
The most effective de-escalation training course, in a short and relevant option for our staff that we have found- John B.
Terms & Conditions:
- PURCHASER AGREES TO THE FOLLOWING TERMS:
-PRODUCT ACCESS IS PROVIDED FOR 30 DAYS FOR PURPOSES OF PROFESSIONAL DEVELOPMENT, CREDENTIALING, AND PERSONAL EDUCATION.
-CURRICULUM PROTECTED BY US TRADEMARK & COPYRIGHT LAW. ANY RECORDING, COPYING, RE-ENGINEERING, OR DISSEMINATING THE INFORMATION FOR FINANCIAL OR PERSONAL GAIN IS STRICTLY PROHIBITED.
-PURCHASES ARE NON-REFUNDABLE. STORE CREDIT IS PROVIDED ON CASE-BY-CASE BASIS, FOR UNUSED LICENSES ONLY.
BBB A+ Rating
Licensed and Insured
VOSB | DNB # 804280969 | CAGE # 6UF57
Just A Few Of Our Satisfied Clients
Since 2004 - Over 370k Trained - Across the USA & Internationally
SAFE. EFFECTIVE. REALISTIC. PROVEN
LEARN AT-YOUR-OWN-PACE
Start - Pause - Stop - Complete The Course At Your Own Pace. 30 Days Access.
immediate certification
Gain Certification Within Hours. Downloadable Certificate of Completion. Valid In All 50 States.
- RETAIL EMPLOYEES
- CUSTOMER SERVICE EMPLOYEES
-
FRONT DESK STAFF
-
CASHIERS
-
SALES ASSOCIATES
- MANAGERS AND SUPERVISORS
- QSR - FOOD SERVICE WORKERS
-
WAREHOUSE STAFF
-
GROCERY AND FOOD BANK EMPLOYEES
-
RETURNS / EXCHANGE DESK STAFFING
TOPICS COVERED:
TOPICS COVERED:
- Early Warning Signs
- 5-Steps To De-escalation Methodology
- Increasing Self Awareness
ADDITIONAL TOPICS COVERED:
- Professional Distancing
-
Building Rapport
-
Maintaining Internal Control
ADDITIONAL TOPICS COVERED:
- Simple, Effective, and Proven Techniques
- Engaging & Lively Instruction
- Team Strategies
DETAILS:
Length: 2.5 hours
Certification Lasts:
One Year
Where Accepted:
USA, Canada and Internationally
De-escalation Training For Customer Service
Only $99.95
The 5-Steps To De-escalation Training Course was developed by and is exclusively owned by the Crisis Consultant Group, LLC. 2022 - All rights reserved.
8005 - C #710 Creighton Parkway, Mechanicsville VA 23111
"A+" BBB Rating
Licensed and Insured Since 2004
8005 - C #710 Creighton Parkway, Mechanicsville VA 23111
"A+" BBB Rating
Licensed and Insured Since 2004
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